Quick Dolphin Update


This post is going to be a quick one!

My surveying at the aquarium is still working out some kinks. Some of the naturalists/narrators will mention that I’m on board, others do not. Yesterday I took the microphone a couple of times to give my rundown about the survey, but did not individually approach groups of people. The best success I had was when I made an announcement as folks were standing in line, and then with the naturalist mentioning (3 times!) that I was on board doing this survey. Then I made myself accessible to guests on board and asked a few if they’d want to take it. I do now have some little goodies to give out to those who take the survey and perhaps that will help next week. Every day is different in the way guests are brought on board and which naturalist is presenting, so I have to be flexible, but also have to figure out the best way to go about this project that works best in all scenarios.

Despite my lack of participation with the survey, we did have a wonderful cruise yesterday. We reached just before the point we usually turn back to head to the dock when we found ourselves in the middle of a feeding nursery group. The naturalist pointed out that their behavior was very odd, and she believed that a female in that pod may have been giving birth. I agree that the behavior was a bit strange but didn’t even consider that possibility! We saw them from about 50 ft out and then close enough to the boat that if we could reach the water we could have touched them. What was so strange was that they hung out in that spot right next to the boat. Usually, when dolphins are checking out boats that are passing through they still move around and give what I refer to as the “sideways eye”, where they continue to travel but keep one eye on the boat. Not yesterday, they were seemingly hovering right next to the vessel. I’d never seen 3 dolphins do that at once!

That’s all I’ve got this week! But here’s a picture from the trip!

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“Someone Told Me it’s All Happening at the Zoo”


Yesterday was my first day at the zoo! Tampa’s Lowry Park Zoo has been my favorite zoo since the first time I visited, despite having grown up close to the famous Bronx Zoo. Something about Lowry Park Zoo is just different, and yesterday I was able to put a finger on it. It’s the people. We visit zoos to see the animals and maybe learn something new, but we rarely take into account the people that make the zoo what it is!

I met with Pam, who I will refer to as my boss, when I walked in yesterday morning. I got a very warm greeting and was introduced to the educator who would be giving us our behind-the-scenes tour that morning. I was a bit early and we got to chatting about how long he’d worked there, where he had worked before (Florida Aquarium’s summer camp– just like me! One year before!), and a little bit about the zoo. What stood out to me most, other than his abundance of knowledge about the animals, was how he knew every single person we passed on the tour and always greeted them with a warm hello. I’m not sure if anyone else has experience this before, where you walk into a place and instantly feel just…right, but that’s what happened yesterday.

After the tour we met back up with our boss (myself and three other interns) and went over our responsibilities as the Contemporary Marketing Team. We then met the other marketing and sales staff, who were all incredibly friendly and eager to have our help. One of the full-time veterinarians happened to be in the marketing office, and asked what I was studying. I mentioned my undergrad was in animal science and I’m currently working on my degree in sustainable tourism. He lit up and asked”at the Patel College at USF?” I — of course — replied, yes, and he mentioned wanting to connect to talk about working together on a project. Of course, again, I said yes! I can’t wait to see what we come up with! Finally, when we met some more of the staff, my boss had me mention what I was studying to these folks (because I’m the only non-marketing/advertising/communications intern), they too were eager to get together and talk. One woman went so far as to say they need to set up a meeting with me. I truly hope that we can all get together and chat about ideas for the zoo. I knew that this internship was going to be an interesting one, studying something I haven’t done before, but I didn’t realize how quickly I could make connections and put my sustainable tourism degree to use in different ways! Can’t wait to get back to it next week!

 

And now for something completely different


After a relaxing break, I got started at both of my internships this week. The first was with Lowry Park Zoo’s Contemporary Marketing Team, where I went through an initial orientation and a small walk-through of the zoo (which happens to be my favorite zoo!) My specific CMT coordinator has been in touch about a start date for the week of the 16th, and I can’t wait to get started. I don’t have any specific “marketing” experience other than what I have done as an marine science educator. I’m excited to see what skills translate between education and marketing and hopefully learn a lot more!

Today I observed the Wild Dolphin Tour at the Florida Aquarium, where I am doing– yes, I know– another internship. What’s great about this internship is that I got to design it. I went forward to the volunteer coordinator for FLAQ (who we at PCGS now have a partnership with…and she is fantastic!) and told her what I was interested in. As a sustainable tourism student, my interests lie in the role/responsibility that AZA accredited zoos and aquariums have in teaching the public about sustainability and conservation. For this internship, I’m looking particularly at the effect their Wild Dolphin Cruise messaging has in inspiring Atlantic Bottlenose Dolphin conservation knowledge and efforts. I am curious to see if after the cruise, any behaviors (of the guests) are potentially going to change. It’s been challenging coming up with an unbiased survey, and I hope it does the trick! I’m asking things such as “have you heard of dolphin SMART before?”, “how likely are you to recommend this cruise?” and “would you be willing to donate to a bottlenose dolphin conservation effort?” both before and after the cruise to see if there was a spark of inspiration from the cruise narration. I have no idea if this is going to work- but that’s the great thing about this internship! I get to try and see what happens.

I’m looking forward to reporting on more as I continue!

Be Green: The Planet Will Thank You!


When you know all about the terrible things plastic does to innocent sea creatures and the fact that it basically never goes away, you become conscious about using plastic utensils or reducing energy. However, if you’re disconnected from the world of sustainability and haven’t learned much about plastics or just avoid anything related to environmental doom and gloom on a regular basis, it’s easy to not think about how to save energy and reduce waste.

During my internship, I tried to make daily life in the office a little greener. Our company trademark color is green, so it’s an easy tie in and I even used the slogan “don’t just wear green, be green” in one of the tips. It’s hard to inform people on how to change their ways without making them feel as if you’re scolding them. Sure I can tell someone, “don’t use that plastic knife, it’s bad for the environment,” but if they’ve been working all day and are just trying to cut into the leftover dinner they brought for lunch, they really aren’t in the mood to be lectured.

I made a sign and posted it in the office kitchen as just a friendly reminder of how people can do their part. These tips are also incorporated into the sessions I created for teaching the home office staff about sustainable tourism, just as a reminder on how to make travel and daily life better.

I did have a people ask me about the sign. I always use reusable utensils that I wash and keep at work. It’s positive to see that some of the office staff has started to do the same. A lot of people were happy to tell me that they do carpool to work, something that is especially beneficial for those that live up to an hour away.

Another positive improvement that has come from this “Be Green” campaign is more recycling in the office. Even though we don’t a formalized recycling program in the office, people have started to question why and hopefully one will be implemented soon. There is a paper-recycling bin and many people now take their extra office papers to this bin instead of putting them in their regular trash cans.

Below are the tips from the Be Green campaign:

  • Climate Change (1).pngFill it up: Skip the bottled water and use a refillable water bottle at work. There’s always cold, filtered water in the kitchen for you to fill it up with!
  • Bring your lunch: Reduce waste by packing your lunch with reusable utensils and Tupperware containers. Hey, it’ll even save you money!
  • Travel Green: Find members of the Home Office Team who live near you and carpool to work. This will also help save you money and make your commute more fun!
  • Go Dark: Turn off the lights when you leave and remember to shut down your computer when leaving for the day.
  • Recycle paper: Not only can you help out by printing less documents, but also remember to recycle your leftover papers in the bin by the main printer.
  • Start small: Every little bit helps to make the planet a better place. Don’t just wear green, be green!

 

 

 

 

How Can We Make Sustainable Tourism Catch On?


I truly believe that sustainable tourism is the way of the future and with the leadership of major travel companies, we can make huge strides in making sustainable tourism mainstream. What I have found throughout my internship is that people want to make travel better and they are genuinely interested in learning about sustainable tourism and responsible travel, however they still don’t fully understand and to be honest, I don’t think the travel companies really understand how to fill in the gaps. Some companies tout their sustainable practices proudly while others hide them pages deep in their website. Everyone uses different terms like community impact, environmental commitment, global citizenship, sustainability, our promise, etc. and for travelers, this information can be confusing and vague.

As a part of my webinar series I created for my internship to present to travel agents, I tried to explain sustainable tourism in the simplest way possible:

  • Sustainable Tourism: “Tourism that respects both local people and the traveller, cultural heritage and the environment”… while ensuring “future tourists and tourism businesses can enjoy and profit from the same destinations.” (A combination of UNESCO wording a wording from Sewing Seeds of Change)

Basically:

  • Sustainable Tourism is Better Tourism
    • Better for the traveler
    • Better for the community visited
    • Better for the planet
  • Sustainable Tourism is about being a Responsible Traveler

And most importantly:

  • ANY type of travel can be Sustainable Travel 

What I’ve found when discussing sustainable tourism with people at the office and with travel advisors is that the buzzwords ecotourism and voluntourism always come up. These are great but I always stress these are part of sustainable tourism, but not quite the whole package.

F13220573_1186658298014017_7508145138412162820_o.jpgor example, I recently went on a Fathom cruise. Fathom is well known in the travel industry right now for being the first American cruise to sail to Cuba in recent time. The cruise line also sails to the Dominican Republic where passengers take part in Impact + Travel activities on shore and also engage in social innovation workshops on board. The shore excursions include reforestation efforts, teaching english, assisting at a woman’s cooperative, and laying cement floors for families. While many guests on board really bought in to the whole “we’re making a difference” thing, I felt a little disenfranchised. These aren’t feelings I included in my webinar series – because I do think Fathom is a great way for some people to take baby steps towards sustainable tourism – however I just couldn’t help but feeling like Fathom missing the boat on creating an amazing sustainable tourism opportunity. For instance, the cruise line doesn’t have an environmental commitment listed on their website and the only mention of one on board was to please reuse your towels and don’t throw anything overboard. The excursions don’t allow for travelers to make meaningful connections as you only interact with people for minutes at a time in some cases.

If sustainable tourism is going to catch on, companies need to go all in. If you’re going to have travelers volunteering, have them recycling and avoiding plastic straws too. If you’re going on an ecotrek, make sure the money is going back into the community. If you’re leading a cultural immersion tour through Europe, interact with the locals, take your trash with you, and find a fuel efficient bus. While researching sustainable tourism options through the vendors available to travel advisors, it’s difficult to produce a list of lots of companies that have truly sustainable cruises and tours rather than just bits and pieces or an overall company goal to “protect the planet” that has no measurable initiatives attached.

While we wait for companies to go all in, I made sure to stress in my webinars that travelers need to be responsible travelers. This means acting out pillars of sustainable tourism and knowing that the rest of the world might not catch up as quickly, but eventually if we all focus on protecting the environment, supporting communities, and preserving cultures, sustainable tourism will catch on.

Leaving Singapore


It’s the last few hours in Singapore. I’m pretty sure I will miss this place, where nice to travel, good to work, and comfortable to live.3-pic

Through this internship, I learned how to communicate with people in different background. it is nice to meet these people and make friends with them.

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I love the weather in Singapore as well. It is a little bit like Tampa, sometimes it rains on the afternoon, but for the most of time, it’s sunny and warm.5-pic

Comfortable Work Environment


The place I’m working is a branch company of Steelcase, which is for sale and after sale services. during the work, we can help ourselves to have a cup of coffee or tea, and even free snacks.

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The desks, chairs and sofa are all products of Steelcase their own. So during the work I can also enjoy the expensive furniture that I can not afford. In addition, at the corner of the office, there are a lot of material sample, including wood, textile, and plastics.

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The mission boss gives me is to do a market research in Singapore about educational market. It is a challenge for me but interesting. Through the marketing research, I need contact with the potential customers, or even develop some potential customers. It is hard, but I’m trying my best.